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14 benefits of IT Automation

Automation of IT processes is an integral part of costs reduction. Due to the fact that IT branch is changing and technologies are under continuous development, every company wants to be more innovative and reactive to market changes. Keep in mind that every change needs investments, but investments must have return rate in revenues or business benefits.

Below you can read which benefits, automation of IT processes can bring to business:

  1. Cost reductions – with applying automation of IT processes you can limit the expenditures.
  2. Limit time needed for manual work – once I’ve heard no one is irreplaceable, everyone can be replaced by unlimited number of students/interns. Yeah, of course but everything is about time, with deadlines not always it is easy to find appropriate amount of skilled hands for work.
  3. Eliminate human error – with automation of IT Processes you can eliminate mistakes made by people. With executing repetitive tasks or with exhaustion, it is not hard to make mistake which could cause damage.
  4. Automation of repeatable, everyday activities – I have a golden rule, in case I have repeatable task. I automate it, in order to save time for future.
  5. Limit overhead time (increase speed) – in case I have to restart server/service in ungodly hours – simply I write scheduler script to do it for me. Another one to verify if services wake after restart. Last with notification in case any problems. I can save time and at least be more rested.
  6. Proactivity – with scripts – especially such as health checks – you are more proactive. Due to the fact that you are able to predict problems before it occur. Not in all cases, but at least you can manage your IT landscape, and not be managed by it.
  7. Together with proactivity we can discuss being more responsive – especially when new vulnerabilities are announced and security baselines have to be applied. Just think for a while, how long could it take to distribute it on large scale data center or how many people should be involved in order to apply it fast. With automation it could be done simply by scripts.Of course human interaction could be needed but not on such scale.
  8. Faster reaction (increase of productivity) – in case something is wrong, and your monitoring tool/scripts will catch any anomaly within infrastructure, easily it can automatically launch remedial script. Faster reactions will also be reflected in minimizing or eliminating downtimes.
  9. Multitasking – with scripts you are able to do multiple tasks in parallel.
  10. More can be achieved with automation scripts than with clicking on GUI – in most operating systems trend is moving to scripts and commands instead of GUI. Often you can do/execute more by scripts and commands than using GUI. Some of commands are not even available in GUI.
  11. Remote working – in IT remote work is normal and common. Additionally with automation even less interaction is needed. E.g. limited amount of critical incidents are requiring human on site interaction. You have to be aware that your infrastructure should be ready for this.
  12. Quicker recovery after disaster – with automated processes and scripts you can restore infrastructure easier and faster.
  13. Scalability – once written script, could be applicable in more than one case.
  14. Self Service solutions – the idea of self-service portals is getting more and more popular. It brings non-technical personnel to a higher level. People do not have to place formal requests. Mostly, what is enough, to put few pieces of information in window and press go – e.g. spinning new Virtual Machine.

Few words for the end:

You have to be aware that IT automation is not a product in a box, it always has to be build and tailored for your needs.